Call for Action Alert: Scam email warns your Apple ID is disabled

Published: Nov. 16, 2017 at 1:37 PM MST
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There's a tricky scam going around that we want to warn you about. A viewer reached out to us because she got an email saying her Apple account is locked.

A viewer sent us an email she got that said it's from Apple. The email claims her Apple ID is disabled because someone signed in from another location. It said she has to respond within a week or she can never get into her account again. The email also said to click on a link to update personal information in order to get access.

Apple lists several signs you can look for to see if it's a scam email. Apple says you should never share your Apple ID password with anyone. The company will never ask you for that information either.

Also, check the sender's email address to see if it matches the company. Apple says you should never follow links or open attachments if the message looks suspicious. Don't give out personal information, like a credit card or account password.

Remember, if you get an email like this, don't reply or click any links. Instead, contact the company directly using a legitimate phone number or website. You can also delete the email and block the sender.

for more information about how to avoid scam emails from Apple.

If you're the victim of a scam, you can reach out to our 11 Call for Action team at 719-457-8211 or

to submit a complaint online.