An investigation is underway to determine why the emergency notification system failed to deliver thousands of crucial alerts about evacuations during the Waldo Canyon fire.
In the days after the fire hit Colorado Springs, 11 News learned that more than 100,000 notifications were sent, but approximately 20,000 failed to reach the intended recipients.
"We want answers to all of these questions just like everyone else does,” said Ben Bills, spokesperson for the El Paso and Teller County E-911 Authority.
Bills reports that board members agreed to launch an independent investigation. They want to take a close look at every step in the emergency notification process to help pin down where it failed.
"We are going to look at everyone's records to see if we can figure out at exactly what point we had all the abandoned calls people were asking about,” Bills said.
They hope the investigation will pinpoint the changes that need to be made to prevent another widespread problem.
The investigation is expected to cost about $10,000, and last between four and six weeks.
KKTV firmly believes in freedom of speech for all and we are happy to provide this forum for the community to share opinions and facts. We ask that commenters keep it clean, keep it truthful, stay on topic and be responsible. Comments left here do not necessarily represent the viewpoint of KKTV 11 News.
If you believe that any of the comments on our site are inappropriate or offensive, please tell us by clicking “Report Abuse” and answering the questions that follow. We will review any reported comments promptly.powered by Disqus
Viewers with disabilities can get assistance accessing this station's FCC Public Inspection File by contacting the station with the information listed below. Questions or concerns relating to the accessibility of the FCC's online public file system should be directed to the FCC at 888-225-5322, 888-835-5322 (TTY), or firstname.lastname@example.org.