Thousands of dollars stolen from Bigg City, which used to be called Mr. Biggs. The crime is all caught on tape. Police say they believe the burglary is an inside job because the crooks apparently had the alarm code and safe combination.

In the surveillance video, two crooks nonchalantly walk into the office on around 2 a.m. on a Monday morning in June. Within seconds, a masked man sprays WD-40 on the surveillance camera, so their crime isn't caught on tape.

It doesn't take long though for the liquid to drip off and show the crooks trying to break into the safes.

"If these individuals aren't insiders, they know someone who is," said Sgt. Dale Fox with the Colorado Springs Police Department.

The thieves seem to be having the toughest time getting the safes open, trying all sorts of different tactics.

"We found on a computer outside the office that they had ‘Googled’ how to open a safe," said Matt Van Auken, Chief Operating Officer with Bigg City.

A check of a computer in the office shows a Google search for "how to open a safe" and "how to crack a safe."

After two and a half hours of struggling, the men manage to open the safes. They load up their bags and walk out the door. The got away with nearly $12,000.

"They got away with money, a laptop and a play station. Fortunately, no one was hurt," said Van Auken.

"We're in the process of interviewing staff, managers, whoever has access to any alarm codes," said Detective Charles Ackerman with the Springs Police Dept.

"We're gonna keep pushing it until we find out who did it," says Van Auken. If the bad guys are caught, they face burglary and felony theft charges.

If you know either of the crooks, call Crime Stoppers at 634-STOP in Colorado Springs. Remember, your anonymous tip could earn you a cash reward.