Emergency or not? The people at emergency service 911 want to remind every one about the do's and dont's of calling 911.
El Paso and Teller County 911 is the third busiest system in the state, taking 450 thousand calls a year.
But many of those calls are unnecessary. Fity percent of all calls come from cell phones and 30 percent of those are from people who dial accidentally.
But the most frustrating problems for 911 operators, according to emergency responder Troy Pring, are non-emergency calls.
"Because you can 911 from your cell phone and it's a free call, people seem to abuse it."
911 responders say it's not illegal to call when its not an emergency. But chronic callers usually get a visit from police.
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