KKTV 11 News | Colorado Springs, Pueblo | 11 For Health

Insurance agents feeling left out of Affordable Care Act

By: AP
By: AP
Insurance brokers are finding frustration as they try to help customers navigate the Affordable Care Act

AP

MIAMI (AP) -- Insurance brokers are finding frustration as they try to help customers navigate the Affordable Care Act's marketplaces while earning the commissions they've long built their businesses around.

Their complaints range from difficulties adding their name to a customer's application to incomplete and inaccurate enrollment information generated from the website.

The back-end problems could mean that consumers who think they've signed up for a health plan may find themselves unable to access their coverage come January.

Some agents are calling on President Barack Obama's administration to allow them to bypass the troubled healthcare.gov website.

Federal health officials are asking insurers and insurance agents in Florida, Ohio and Texas to test out recent website fixes they say will allow more agents to directly sign-up clients for health insurance in the federal marketplace.


KKTV firmly believes in freedom of speech for all and we are happy to provide this forum for the community to share opinions and facts. We ask that commenters keep it clean, keep it truthful, stay on topic and be responsible. Comments left here do not necessarily represent the viewpoint of KKTV 11 News.

If you believe that any of the comments on our site are inappropriate or offensive, please tell us by clicking “Report Abuse” and answering the questions that follow. We will review any reported comments promptly.

powered by Disqus
KKTV 520 E. Colorado Colorado Springs, CO 80903 Office: (719) 634-2844 Fax: (719) 632-0808 News Fax: (719) 634-3741
Gray Television, Inc. - Copyright © 2002-2014 - Designed by Gray Digital Media - Powered by Clickability 234954221 - kktv.com/a?a=234954221