Apple CEO on iPhone Trouble: 'We're Not Perfect'

By: Associated Press
By: Associated Press

Apple CEO Steve Jobs is responding to growing complaints about the latest iPhone by declaring, "We're not perfect."

Apple Inc. has been beset with complaints from buyers of its iPhone 4 that holding the phone with a bare hand can muffle the wireless signal. The problem has been termed the "death grip."

Jobs said Apple would give away a free rubber case to every user, helping to reduce the reception problem. On top of that, Apple will give a full refund for anyone within 30 days of purchase, if they aren't happy with the phone.

At a news conference, he declared, "This is life in the smart phone world. Phones aren't perfect, and it's a challenge for the whole industry."

He continued, "We're all doing the best we can, but every phone has weak spots."

On Monday, Consumer Reports said careful testing had confirmed the antenna problem. The magazine refused to recommend the phone and called on Apple to compensate buyers.

Apple has now sold more than three million iPhone 4 units in 22 days, making it Apple's best-selling phone ever.

You must be logged in to post comments.

Password (case sensitive):
Remember Me:

Read Comments

Comments are posted from viewers like you and do not always reflect the views of this station.
  • by Darla on Jul 17, 2010 at 06:49 AM
    YEAH! A free sleeve! Makes me want to go get one! I would think a really good idea would be to FIX THE PROBLEM.
KKTV 520 E. Colorado Colorado Springs, CO 80903 Office: (719) 634-2844 Fax: (719) 632-0808 News Fax: (719) 634-3741
Copyright © 2002-2016 - Designed by Gray Digital Media - Powered by Clickability 98614934 -
Gray Television, Inc.