Government investigators say employees at a veterans medical clinic in Colorado were instructed to falsify records to make it appear that veterans were getting appointments close to the day they wanted them.
A Veterans Affairs Department report says employees at the Fort Collins clinic were told to make their records show that veterans got appointments within 14 days of the day they wanted, whether or not it was true.
The investigation was first reported Monday by USA Today.
The VA is already under criticism over allegations that up to 40 patients may have died because of delays in care at a veterans hospital in Phoenix.
At the Fort Collins clinic, investigators say they found no evidence that anyone's health suffered. They say the practice violated VA policy but not the law.