Freezing temperatures could mean big problems for families struggling to pay their utility bills.
The Pies Peak United Way says there could be a spike in requests for assistance when the temperatures drop.
They add that folks who need assistance should seek help as soon as they get a disconnect notice. They can do that by calling 2-1-1 Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m.
To be eligible for assistance, people need to meet the following criteria:
- current Colorado Springs Utilities customer
- have received a disconnect notice
- have applied for and received an acceptance or denial letter from the Low-Income Energy Assistance (LEAP) program
- are experiencing an emergency situation