El Paso, Teller Counties Updating Emergency Notification System

Many people who are registered for emergency alerts in Teller and El Paso Counties received an email Monday informing them that they need to update some account information.

The email said that the Emergency Notification System has changed vendors and that residents need to create a new account with the new provider.

KKTV 11 News checked and the email is legitimate. Users should update their information by April 15, 2014

If you didn't get a notice, don't worry. The notice was only sent to folks who registered on an old notification system prior to July 2013.

Information provided on the emergency notification website is confidential and will not be shared or sold to any third party.

Below is the text of the email that was sent out:

to as reverse 911) to notify you of emergency situations that are a threat to life or property, or situations
that are deemed dangerous by public safety officials. You are receiving this message because you
registered this email address as part of your contact information to receive Emergency Notifications for
your area.
We have changed the vendor that we use to make Emergency Notifications. All of the contact information
(address and phone numbers) that were in the old system were transferred to the new system. However,
each vendor has their own proprietary login screen. You will need to create a new account at
https://member.everbridge.net/index/1772417038942752 to allow you the ability to log in and keep your
information up to date.
The new system allows you to register up to 5 different locations (work, home, school, etc). You can now
register up to 8 points of contact per person (landline, cell phone, sms text, email, etc.), and select the
order in which you would like the devices notified.
When creating a new account, please register as an individual and not as a household.
Feel free to contact us if you have any questions:
Email: ensadmin@elpasoteller911.org
Phone: 719-785-1971 (this is a voicemail account) please leave your questions and a member of the staff
will return your calls Monday - Friday during business hours.
Please re-register by April 15, 2014. If you have already created an account
at: https://member.everbridge.net/index/1772417038942752 you can disregard this message.
Thank you for your cooperation.
Ben Bills
Public Information Officer
El Paso-Teller County 911