Verizon Outages in Pueblo Caused by Problem at Aurora Facility

A spokesperson for Verizon in Colorado confirms to 11 News that the company is working to restore voice services to many customers who experienced an outage in Pueblo, other parts of the state, and parts of Wyoming.

Verizon officials say the outage seems to have been caused by a malfunction at their Aurora facility around noon Monday. That facility is where all wireless data is routed for Colorado customers. Workers are now trying to isolate the issue that caused the outage, as well as restore the network.

If you're a customer that's been impacted, you can find out more information by calling 1-800-VERIZON (1-800-837-4966).

Stay with and 11 News as more details about this specific outage are released by the company.