Verizon Wireless Phones Back Up

By: KKTV Email
By: KKTV Email
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Verizon Wireless service has been restored Thursday afternoon after an outage affected many Colorado and Wyoming customers for several hours.

The Verizon outage was reported at 3:02 a.m. Thursday. Thousands of customers were unable to receive incoming calls or voice/data messages.

11 News spoke with Verizon Thursday morning. They told us there was an outage in parts of Colorado mainly in the mountains and eastern Colorado. Bob Kelley with Verizon Wireless media relations says Verizon customers along the front range from Colorado Springs to Fort Collins never lost service.

Kelley says this outage stemmed from a switching center issue. Several 11 News employees have Verizon Wireless service and when they tried to make calls on their phones all they got was a message stating, "all circuits are busy."

Verizon service began being restored around 1:30 p.m. Bob Kelley says it may take some time for service to come back for all Colorado and Wyoming customers but everyone should have service shortly.

If you are a Verizon Wireless customer and have questions, call 800-922-0204.

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