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Direct Line Response

By: KKTV 11 News
By: KKTV 11 News

The Colorado Springs Police Department has found a way to increase its manpower, without hiring new resources. It's called Direct Line Reporting.

Instead of sending officers to minor incidents and crimes, one or two will take reports over the phone.

There is specific criteria that each case will have to meet:

-The crime cannot be in progress.

-There can't be any physical evidence or suspect information.

-No can be hurt.

Colorado Springs Police Chief Luis Velez says the program will increase officer availability.

"What this might allow us to do is shift as much as 18 percent of our calls for service to the phones and still help the public in a way that's going to be appropriate."

The line will be staffed from 2 p.m. until midnight, seven days a week.
The number to call is 444-7000 and you must be at least 16-years-old to call a report in.


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