Eight counties along the Front Range added 2-1-1 telephone service Monday to provide social services information. The service covers everything from domestic violence counseling to childcare help.
The 2-1-1 service has been operating in Larimer, Mesa and Weld counties. Monday, that was expanded to residents of Denver as well as Adams, Arapahoe, Boulder, Clear Creek, Douglas, Gilpin and Jefferson counties.
The goal of the program is to help callers pinpoint the program they need from many services and agencies. That should cut down on the number of non-emergency calls to 9-1-1.
By 2005, Mile High United Way plans to have 2-1-1 available 24 hours a day across Colorado. For now, callers can reach 2-1-1 between 8 a.m. and 8 p.m., Monday through Friday