11 Investigates: Scammers Claim To Be With AT&T

To join the conversation on this story and others, "like" our KKTV 11 News Facebook page!

A Southern Colorado woman says she got a suspicious call from someone claiming to be with her phone company.

In this 11 Call For Action Alert, we are learning that it is a scam.

Rhonda Caraballo lives in Colorado Springs. She tells 11 News the scammer said he worked for AT&T, and told her the company was getting reports of bad service in her area. He said because of that, he wanted to give her a $30 credit on her bill.

The scammer then asked for her Social Security number and her zip code.

"I knew better because of other scams that have been going on around here. And I knew right away, no way, I'm not doing that," said Rhonda Caraballo.

Caraballo says she hung up and called AT&T to verify that it was in fact a scam.

She has a warning for anyone who might get one of these calls.

"Do not do it because you never know what people are going to do. Check it out first, check it out," said Caraballo.

A spokesperson for AT&T tells 11 News if you get one of these suspicious calls or texts, you should report it.

To let AT&T know about any suspected fraudulent phone calls or text messages, email scam@abuse-att.net.

The AT&T spokesperson also suggests filing a complaint with the Federal Communications Commission.

You can do that by calling 1-888-CALL-FCC or head to www.fcc.gov/complaints.

KKTV firmly believes in freedom of speech for all and we are happy to provide this forum for the community to share opinions and facts. We ask that commenters keep it clean, keep it truthful, stay on topic and be responsible. Comments left here do not necessarily represent the viewpoint of KKTV 11 News.

If you believe that any of the comments on our site are inappropriate or offensive, please tell us by clicking “Report Abuse” and answering the questions that follow. We will review any reported comments promptly.

powered by Disqus
KKTV 520 E. Colorado Colorado Springs, CO 80903 Office: (719) 634-2844 Fax: (719) 632-0808 News Fax: (719) 634-3741
Copyright © 2002-2016 - Designed by Gray Digital Media - Powered by Clickability 252427401 - kktv.com/a?a=252427401
Gray Television, Inc.