- Starting Monday, July 16 the El Paso County Disaster Recovery Center will transition from store-front offices with all partner agencies located at 105 North Spruce to primarily telephone, internet and field operations to provide resources and information to El Paso County citizens impacted by the Waldo Canyon Fire. However, citizens who prefer to do so may still access DRC referral resources face to face at the Citizens Service Center office at 1675 Garden of the Gods Road 10 a.m. to 5 p.m. Monday-Friday. The temporary full service DRC location at 105 North Spruce Street has served more than 2,000 residents in the last two weeks.
"We're transitioning from the old DHS building to the Citizens Service Center," said Deputy County Administrator Monnie Gore, who is Director of Operations for the Disaster Recovery Center. "We've seen a reduction in traffic volume at the DRC. That was always expected. The initial plan was to give residents a one-stop shop to provide them with easy access to all the service agencies they need during the fire. We always knew the number of people needing that assistance would diminish and fully staffing the DRC would no longer be needed. We've reached that point."
"We're still here to help," said. "The phone bank will be up and running on Monday. We'll have all the service providers' information and be able to direct residents to their local offices for assistance."
The DRC call center will remain open and people are encouraged to call (719) 444-8300 with questions. County volunteers and staff are manning the phones to provide information on the programs and services offered by more than 30 nonprofits, government agencies, and private businesses who have partnered with the county in the operation of the Disaster Recovery Center. New hours for the DRC are 10 am to 5 pm, Monday through Friday.
Locating the DRC information and referral resources in the Citizens Service Center means residents impacted by the fire will have convenient one stop access to property records and documents on file at the Offices of the County Assessor, Clerk and Recorder and County Treasurer as well as environmental health services related to debris clean under the supervision of El Paso County Public Health and job and unemployment compensations related services provided the Pikes Peak Workforce Center. Recovery Center's website at
Posted: 07/13/2012 - The Flying W Ranch as well as several homes in the Mountain Shadows area has burned in the Waldo Canyon wildfire. The website asks that in this sad time that you remember the Flying W and the Wolfe family who has owned and operated the Flying W Ranch since 1953. To help them rebuild, you can donate money at any U.S. Bank. Direcrt the funds to the Flying W Ranch Fundraiser.
Posted: 07/11/2012 - The next “Ask-A-Lawyer” event is this coming Saturday, July 14, at the Citadel Mall in the Upper Level Food Court from 10 a.m. to Noon. You can also “Call-A-Lawyer” Thursday July 19 from 5 p.m. to 7 p.m. We are hosting that here at KKTV 11 News. Just call 719-457-8211. Fire victims are encouraged to bring in their paperwork, such as a copy of their insurance policy if they have it. That way lawyers can read over them and offer families the best possible advice. For non-emergency questions related to the Waldo Canyon Fire call 1-800-332-6736.
- The Colorado Department of Labor and Employment has announced availability of Disaster Unemployment Assistance to help workers who lost their jobs, and self-employed individuals who are unable to work, recover from the effects of the High Park and Waldo Canyon wildfires that began on June 9, 2012.
To receive DUA benefits, you must provide documentation to support that you were working, were self-employed, or had prospective employment at the time of the disaster. Self-employed individuals must provide federal tax forms (including all schedules) for the 2011 tax year. The documentation must be submitted within 21 days from the day the DUA claim is filed.
To file a claim for DUA, applicants may visit the local Disaster Recovery Center at 105 North Spruce Street Colorado Springs, the Pikes Peak or Larimer County Workforce Centers, or call the Wildfire Unemployment Resource phone line at 1-888-843-8382 (outside Denver-metro area) or 303-318-9038 (Denver-metro area). The Wildfire Unemployment Resource phone line requires applicants to leave a message with their name, social security number, callback number, and best time(s) to return their call.
Updated: 07/10/2012 - Free legal advice will be made available to people impacted by the Waldo Canyon Fire on July 11 at the El Paso County Disaster Center. Also, attorneys with the El Paso County Bar Association will be staffing the Call for Action phones on Thursday, July 19th from 5 to 7 pm. Call 457-8211 to get free legal advice.
Posted: 07/08/2012 - Despite Governor John Hickenlooper lifting the statewide fire ban Sunday, El Paso, Teller and Pueblo counties all remain under Stage II fire restrictions. This means the following things are still banned in these counties: -Campfires -Using or selling fireworks -Outdoor smoking, except within an enclosed vehicle or building -Outdoor welding For more information, click on this website.
Posted: 07/07/2012 - From the Salvation Army: The best way to help fire survivors and rescue workers is to make a financial contribution. Monetary donations allow disaster responders to immediately meet the specific needs of disaster survivors. There are a variety of ways public can support The Salvation Army’s wildfire disaster relief efforts Phone: Call 1-800-SAL-ARMY - Designate gift "Disaster Relief" or ”Wildfires” Mail: Designate "Disaster Relief” or “Wildfires” on check/money order, mail to: The Salvation Army Disaster Relief P.O. Box 2369 Denver, CO 80201-2369