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Update: Clerk Says He Did Not Tell Staff To Stop Answering Phones

By: Associated Press
By: Associated Press

COLORADO SPRINGS, Colo. (AP) -- Hold the phone -- a county clerk in Colorado is denying claims that his staff has stopped answering phones because of budget cuts.

Some officials in El Paso County had complained that the staff of the county's Clerk and Recorder's office had stopped answering calls. They said a recorded message referred all callers to their offices.

But County Clerk Bob Balink says nobody's been told to stop answering calls.

He says budget problems forced him to cut 26 positions last year, leaving everyone scrambling to keep up with calls. But he says everyone is still expected to answer the phones.

Balink says many callers reach his office by mistake while trying to reach another department.

(Copyright 2009 by The Associated Press. All Rights Reserved)


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