Call For Action Alert: Woman says she paid for dog online and never got it

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COLORADO SPRINGS, Colo. (KKTV) - Some of you may turn to the Internet to buy a dog, but sometimes it turns out to be nothing more than a scam. One woman wants to share her story to warn others.

Nona wanted to get a buddy for her 2 1/2-year-old pup Charlie.

"Mad. Angry. Hurt at mankind that people would do that," said Nona. We are only using her first name.

Nona wants to get a companion for her dog.

“I lost an older dog and I was looking for a replacement dog and couldn’t find any in Colorado Springs, so I went to a rescue site for Cavalier King spaniels," she said. “The couple of dogs I applied for were adopted out quickly and I couldn’t get one.”

Then an ad popped up online.

“All my techno stuff started popping up all these ads for Cavalier King Charles spaniels and I clicked on one of those websites ... that had Cavaliers 11 weeks old, beautiful pictures," she said.

She emailed back and forth with one breeder. She had a lot of questions and said they had a lot of answers.

"Answering all my questions with devious answers, even so much as 'Why do you need a money gram rather than a credit card,'" Nona said. "I sent them a money gram for $560 to a town in Virginia and they told me that would secure the dog.”

Her new pup was supposed to get here last weekend.

"Went to the airport actually and sat there with a blanket," she said.

But, the hours went by and her dog never showed up.

The next day they asked for more money, and she knew.

"I stopped communicating altogether. I knew at that point I had been taken big time," she said.

She said she filed a report with several different agencies.

"I filed with the state and the FBI – it’s virtually and untraceable crime," she said.

Our 11 Call for Action investigator Betty Sexton has seen this scam before.

"Even if you don't plan on driving to the location to pick up the puppy, tell them that you're interested in driving out and seeing the facility. If you get the sense they don't want you to show up where they live, that's a dead giveaway, too, that something isn't right," said Sexton.

“I just feel lied to, deceived, taken advantage of," Nona added. "Don't break your heart over an imaginary dog."

She wants to make sure others don't fall for the same thing.

“I don’t want anybody else to go through what I’ve gone through," she said.

The Better Business Bureau has some tips to avoid a puppy scam:

-Always visit the breeder in person.
-Pick up your dog at the kennel, don't rely on them to ship it.
-Talk to other people who have purchased pets from the breeder.
-Pay with a check or credit card.

Click here for more information about puppy scams.

The BBB has a list of trusted breeders. Click here for more information.

The FBI told 11 News that online scams are common and victims can report them by clicking here.