Updated: 11:18 PM While a lot of folks were celebrating Independence day, members of a Colorado Springs family were dealing with a nasty sewer back up.
They called a plumbing company, but encountered problems when the technician's cable got stuck. That's when they made a Call for Action.
Updated: 11:04 AM When you take out a loan... you're required to hand over a lot of personal information.
And you trust the loan company's workers will take care of your file so there's no chance of it falling into the wrong hands.
But despite company precautions a Colorado Springs woman became a crime victim.
She turned to Call for Action for help and for answers.
Updated: 12:37 PM Kellogg says it is voluntarily recalling some of its cereals in the U.S. due to an unusual flavor and a smell coming from package liners that the company says could cause nausea and diarrhea.
Updated: 11:58 AM A Colorado Springs woman is upset about the encounter her son had with a census worker in their home.
She says the worker acted inappropriately and believes the government needs to change its policies.
Updated: 8:47 AM One phone call... after another... after another.
A Colorado Springs couple wanted to unplug the phone after a collection agency started hounding them.
What's worse... they didn't owe anyone a dime.
Here's a look at what collectors can and cannot do.
Updated: 11:23 PM To buy or not to buy? That's the question many ask when renting a car. Should you pay extra for the loss damage waiver? A Colorado Springs man says he learned the hard way. It didn't protect him at all.
Updated: 5:29 PM You would never knowingly hand a crook your credit card or a bank statement.
Yet some of us are guilty of setting out important personal information every week on the curb... in our trash.
That's why a paper shredder is a good tool to protect you from thieves.
Here's some features to consider on one we found for $70.
Updated: 11:09 PM You would never leave important documents laying outside your home so crooks could drive by and pick them up.
But that's what some folks do every week when they set their trash on the curb or toss a garbage bag in a dumpster.
We were able to find a treasure trove of personal information.
Updated: 11:03 PM Two ponds with high concentrations of metal have been discovered in southeastern El Paso County.
They're now under investigation by the state health department.
The ponds which were drained just last week, are 500 feet from a well which supplies part of the drinking water to thousands of residents.
Updated: 11:10 PM A Colorado Springs company wants your opinion and is willing to pay for it.
It's selling high dollar vacuum cleaning systems and promises a gift card or gift certificate in exchange for your time.
But not everyone's happy with the way it's operating.
Updated: 11:47 PM I warn you about these crooks a lot.
They're the ones who call you on the phone.. congratulating you for winning millions.
But now, the thugs are becoming more desperate.
They're threatening your life to get your money.
Updated: 11:41 PM Talk about shocking, two Colorado Springs residents say they flipped when they got their water bills. They thought there had to be a mistake. Their meters showed they had used not hundreds or even thousands, but hundreds of thousands of gallons of water.
That's when they turned to Call for Action.