Zappos Security Breach Impacts 24 Million Customers

Imagine your name, e-mail address, billing and shipping information, phone number, and the last four digits of your credit card number in the hands of crooks.

If you're one of the 24 million zappos.com shoppers you'll be getting an email from the company's CEO.

The good news is that entire credit card numbers were not stolen because they're stored somewhere else.

CEO Tony Hsieh says Zappos voided and reset customer passwords so new ones can be created. His e-mail to customers includes a link and instructions.

It also urges customers to change their passwords just to be safe, especially if they use the same or similar password at any other site.

Hackers attacked Zappos servers in Kentucky and now the company's working with police to try and catch the crooks.

Zappos says it has shut down its phone lines so it can have its entire staff take customer questions online.

You may recall the largest security breach was when Sony's system was hacked, compromising the information of more than 75 million PlayStation customers.


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Comments are posted from viewers like you and do not always reflect the views of this station.
  • by Anonymous on Jan 16, 2012 at 09:46 PM
    Never cared for Frank's music anyway. It was just too weird.
  • by Marc Location: Boca Raton on Jan 16, 2012 at 08:34 PM
    Amazing... Now I wait to see how the personal info that Zappos could not secure will get used. And, all they offer is the ability to change my password... Nothing more. Maybe someone in Zappos is guilty of not providing enough internet security... Nahhh, why take the blame. Better to just blame the guy who was able to get around their poor security to 24,000,000 customers who entrusted their privacy with an incompetent Director of Database Security. One job he had - to keep my personal info PRIVATE!
  • by Antisec on Jan 16, 2012 at 07:40 PM
    Let the finger pointing of anonymous begin.
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