Some Angry About Redbox Parking

They're easy to find, simple to use, convenient, cheap entertainment.

Redbox has been around since 2004 with 29,000 of their familiar kiosks across the country.

The DVD rental giant says it picks the most convenient spots possible for its big red boxes.

But a Springs woman says in some places that convenience is actually hurting those who need help the most.

Rebekah Wright has Fibromyalgia and some other chronic conditions. She says when the kiosks are positioned right in front of disabled parking, many ignore the signs and park there anyway, not seeing the harm.

We saw it ourselves at this McDonald's on Rockrimmon.

I ask: "Do you mind me asking, are you disabled? Do you have a disabled placard for your car?"

The woman answers, "No, I'm just grabbing this real fast."

I then tell her we are doing a news story about people who are using the disabled spots.

She responds, "Oh, okay. Yeah."

I ask if she knew the spot was a disabled one. She says yes and repeats, "I was just grabbing this real fast."

Rebekah says she gets the same answer when she confronts drivers who park in handicap spots outside the King Soopers at Stetson Hills and Powers.

Rebekah says, "It's frustrating, you know. Days when you're not feeling well...the difference of 20 or 30 feet can make the difference of how you're going to feel the rest of the day."

Rebekah contacted Call for Action, hoping to get the boxes moved.

King Soopers apologized, but said its hands are tied. Because of the slope of the ground and drainage issues, these kiosks can't be located anywhere but in front of handicap parking spaces.

The store did install larger signs so folks can clearly see these spots are for disabled customers only, but I'm told store workers can't patrol a public parking lot.

McDonald's says its handicap parking spots are clearly marked and they expect customers to only use them if they're allowed.

Bottom line: it's against the law to park in a disabled spot unless you have a plate or placard from the department of motor vehicles.

Police can write you a $100 ticket--and in Colorado Springs they do. They give out about 800 of them a year.

Redbox is all about convenience, but it hopes customers will respect the rights of others.

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  • by TOO MUCH Location: Pueblo on Mar 6, 2012 at 02:53 PM
    once again in this country people blame everything and everyone except for the one that is breaking the law. Redbox, Really? Then once they move them we will have to listen to another story on the handicaped people having to walk further for the movies. Terrible reporting
  • by funny Location: cs on Mar 2, 2012 at 08:43 AM
    Saw the funniest and greatest thing a few years ago. I was waiting in the car for my wife and see this older man walking with a cane from the back of the parking lot. He gets to the handicap parking spot, stops, looks at the car and proceeds to knock of the side view mirror with his cane! I got out and looked at the car and sure enough no handicap plates or tag hanging from the mirror. I said good job.
  • by jazzcat on Mar 2, 2012 at 07:04 AM
    As I left the King Soopers parking lot last night, I witnessed this nonsense firsthand. Cars were parked at an angle ACROSS the handicapped parking spots while people waited to get a movie. It's completely ridiculous. As an aside, many of those folks could use a walk from the back of that parking lot...
  • by Ashley Location: Colorado Springs on Mar 1, 2012 at 08:07 PM
    I am a non handicap individual, but have made complaints to my apartment complex about people parking in the handicap spots. Only for the reason that I have to park in the lot across the complex when the spots out front are full, and just anyone parks in handicap. I was told by the apartment complex that they could tag the vehicle but had 24 hours to move it before it could be towed. Another lady in the office told me to call the non-emergency line to report it. When I did, I was told that as of Jan 1, 2012 they cut this from COS budget, that illegal handicap parking was no longer enforced. Anyone know anything else about this?
  • by Amra Location: Woodland Park on Mar 1, 2012 at 01:57 PM
    No, really has nothing to do with Redbox, but everything to do with parking in handicapped spots illegally. And by the way, I would be VERY happy to park at the end of the parking spots if my right side would work right again. I sure wish I could play bass again...
  • by Anonymous on Mar 1, 2012 at 01:54 PM
    First off, the only expectant mother parking for 36 weeks is at the hospital, the rest is for any expectant mother. That is why the one at the hospital says by permit only and the others don't. Having those spaces is blessing....not a right. Like the guy in the wheelchair can complain about the guy with the cane using it. GET OVER IT!
  • by Tore up from the Neck up on Mar 1, 2012 at 01:52 PM
    Not all disability people are in wheelchairs, use walkers, canes, and have physical deformities. There are many people who are disable because of something mental. There are many young soldiers that are disable from the war in one way or another but if you looked at them you would swear that they are faking. I know some people who are 100% disable that can ride motor bikes climb on houses, and lift heavy objects. However, they are disable according to the military and they have the plates on the vehicle. don't judge a person by looks because he or she can be infact disable.
  • by Anonymous on Mar 1, 2012 at 01:06 PM
    People only care about themselves. They have expectant mother parking on military bases (for women 36 weeks pregnant) and I went to the commissary, all the expectant mother spots were taken. I was 37 weeks pregnant, my back and feet her, I couldn't walk very fast, and I saw this girl who looked like she was barely 20 weeks pregnant RUNNING back to her car that was parked in the expectant mother's parking!! I was LIVID...she looked right at me while I was hobbling into the commissary and turned her nose up...rude!!!!!
  • by Anonymous on Mar 1, 2012 at 12:40 PM
    The bottom line is this has NOTHING to do with red box. Just like when you go to Walmart or any other store..if there is no available handicap park somewhere else. It was mentioned that not all handicapped people appear that way, so what right is it of anyone's to ask?? I don't see how this is a red box issue, most McDonalds etc only have a couple of spots, so just like if you got there and 2 handicap parking spots were taken you would park someone else regardless of the red box. If I was red box, I wouldn't move any of them. If your trying to park, and someone is parked there getting a movie, call the police and get them ticketed.
  • by Randi Location: COS on Mar 1, 2012 at 11:09 AM
    Anyone ever notice that those who use the handicap parking and are not handicapped, need to exercise the most? Come on, not only is that rude to take a handicap parking space, but it would do most of you some good to walk a few extra feet.
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