Some Angry About Redbox Parking

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They're easy to find, simple to use, convenient, cheap entertainment.

Redbox has been around since 2004 with 29,000 of their familiar kiosks across the country.

The DVD rental giant says it picks the most convenient spots possible for its big red boxes.

But a Springs woman says in some places that convenience is actually hurting those who need help the most.

Rebekah Wright has Fibromyalgia and some other chronic conditions. She says when the kiosks are positioned right in front of disabled parking, many ignore the signs and park there anyway, not seeing the harm.

We saw it ourselves at this McDonald's on Rockrimmon.

I ask: "Do you mind me asking, are you disabled? Do you have a disabled placard for your car?"

The woman answers, "No, I'm just grabbing this real fast."

I then tell her we are doing a news story about people who are using the disabled spots.

She responds, "Oh, okay. Yeah."

I ask if she knew the spot was a disabled one. She says yes and repeats, "I was just grabbing this real fast."

Rebekah says she gets the same answer when she confronts drivers who park in handicap spots outside the King Soopers at Stetson Hills and Powers.

Rebekah says, "It's frustrating, you know. Days when you're not feeling well...the difference of 20 or 30 feet can make the difference of how you're going to feel the rest of the day."

Rebekah contacted Call for Action, hoping to get the boxes moved.

King Soopers apologized, but said its hands are tied. Because of the slope of the ground and drainage issues, these kiosks can't be located anywhere but in front of handicap parking spaces.

The store did install larger signs so folks can clearly see these spots are for disabled customers only, but I'm told store workers can't patrol a public parking lot.

McDonald's says its handicap parking spots are clearly marked and they expect customers to only use them if they're allowed.

Bottom line: it's against the law to park in a disabled spot unless you have a plate or placard from the department of motor vehicles.

Police can write you a $100 ticket--and in Colorado Springs they do. They give out about 800 of them a year.

Redbox is all about convenience, but it hopes customers will respect the rights of others.

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