Tech Support Scam Resurfaces

The calls have started again. They're crooks on the other end claiming to be with Microsoft Cyber Support. They claim your computer is logging errors and will soon shut down unless you do what they say."

Roy Davis says he was told, "Either I let them into my system to fix the problem right now or my computer would be de-registered with microsoft and it couldn't be used anymore."

Roy knew it was a scam and didn't let the crooks remotely take over his computer. He also knew better than to give them his credit card number.

We talked to Microsoft and learned this scam has been going around for more than six years.

Microsoft tells me the average victim lost close to $900 cash and had to pay $1,700 in computer repairs.

The Federal Trade Commission tells me it's received countless calls about this scam. It says in the ballpark of 40,000 complaints. The bottom line, Microsoft will never call you and pressure you to pay for tech support.

If a stranger calls demanding cash or control of your computer, hang up.

We learned countless people across the country have been getting calls like the one Roy got for the past month.

They appear to be coming from this number in New Jersey, (201) 234-3503. Authorities tell us it's likely the calls are spoofed and originate from outside the U.S.

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