A new e-mail scam tells victims that the FBI has learned their name is on a scammers list, and that they must pay money to get their name removed.

Ann, a Colorado Springs woman, has been getting e-mails for a few weeks now. They claim to be from Special Investigator Gary Walker, with the FBI seal and even a photo of FBI Director Robert Mueller on them.

Ann did as she was told in the message and first paid $175, but then the successive e-mails kept demanding more money.

Not only did they promise to clear her name, but compensate her to the tune of more than $1 million.

Soon, Ann was out close to $5,000 and feeling suspicious.

She says, "The FBI! I just couldn't believe the FBI would be something wrong."

Instead of being the FBI, the e-mails were actually coming from crooks in West Africa.

Ann's relatives didn't even know what had happened because the scammer had told her not to talk about it.

Ann's daughter Linda says, "Maybe if she had said something to me about it I could've said, 'Mom are you sure?'"

Bill Hill, a member of the Colorado Springs Police Department's Senior Victim Assistance Team, told Ann, "There are a lot of these things going on here in the Springs."

Now, Ann's trying to pick up the pieces. She wiped out her savings account and is hoping others will learn from what's happened to her.

Just remember, the FBI never contacts people by e-mail and they never, ever will ask for cash.

If you ever have questions about the legitimacy of an e-mail, phone call, or letter feel free to make a Call for Action. The hotline is open Mondays, Tuesdays, and Thursdays from 11 a.m. to 1 p.m. The number to dial is 457-8211.