She had no idea what a $29.95 charge for BBU Interservices was on her checking account.
When Pam Berg investigated she learned it was fraud.
We discovered her money was sent to a company known as a distributor for online pornography.
Pam told us, "I'm angry that someone has stolen from me. It's an invasion of privacy and it's stealing my hard earned money."
We learned Pam isn't the only victim. Several people have reported the exact same thing. A $29.95 checking account withdrawal from someone who knew their names, checking account, and bank routing numbers.
In each case, the only thing that was purposely incorrect... the victims' address.
Pam banks at ENT Federal Credit Union and it's reimbursing her account.
Officials there say crooks phoned in this charge like a credit card. That's why an electronic check was generated... one that didn't require a signature and one that escapes the normal bank scrutiny.
Cathy Grossman with ENT says, "There's crooks and they're always finding different ways to commit fraud. Everybody has to be aware that this could happen."
Cathy says you might not be able to prevent this crime, but by regularly checking your accounts you'll notice the unfamiliar charges and be able to report them to your bank afterwards.
The President of the Better Business Bureau in northern Nevada has talked to countless victims across the country.
He says his office has launched an investigation after driving by BBU's address and finding nothing there.
He also says the information on the back of the check which says funds are going to Bank of America is bogus.
He believes this is a case for federal agents to pursue.
BBU also uses other names like Giggles, FT Class World, Imperial House, GMH Club, and Cloud Nine Productions.
Bottom line... keep an eye on your bank accounts and report anything unfamiliar or suspicious right away.