Follow Up to Call for Action Investigation on City's New Phones

According to documents obtained by 11News, the city of Colorado Springs is spending $3.4-million for a new Cisco phone system.
Sources I talked to say... in these troubled times they believe the prudent course would have been for the city to simply upgrade the system it had. The said that system called Avaya... could've been upgraded for $500,000.
In response to the story... viewers have been flocking to and giving us their two cents and the verdict is split.
Some think the former employees and vendors we talked to are just bitter. They chalk it up to sour grapes.
Others are questioning why the city is spending millions of dollars during tough times.
To set the record straight... I've been investigating a number of issues related to the city's information technology department for about six months now.
If you take a look at my documents, youll see I've requested a number of public records to put together my information.
I talked to three former city employees extensively about the issues involved in the I.T. Department.
They believe there were ways for the city to upgrade its current operating systems in a more fiscally responsible way.
They believe the city took the most expensive route.
On the other hand, during a 2-hour meeting I had with the I.T. Head Curlie Matthews and city's Chief Financial Officer, Terri Velasquez... they say these changes were vital, even necessary.
They say the Avaya phones were obsolete and causing problems at two police precincts.
My digging found the problems they pointed to were not related to the Avaya phones in question, but other systems which were reportedly aging and were outdated.

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