Crooks are stepping it up and are using a new tool. The FBI says the bad guys have gotten their hands on auto dialing software. This allows them to place hundreds, even thousands of phone calls in an hour's time.
Even if the bad guys get just a dozen victims they're still making money and causing headaches for those who fall for the scams.
We talked to Dave Bannister of Colorado Springs who knew the call was a hoax.
Bannister says, "I don't have an account there and that's why I called you guys to let you know what's going on."
Air Force Academy Federal Credit Union is among those warning its customers about this latest fraud.
Most are receiving voicemail message... others are getting text messages and even emails.
So many people have called Air Force Academy Federal Credit Union that its voicemail now has this warning, "These calls, text messages and emails are fraudulent. Do not respond to these calls, text messages, or emails or or give out any personal information."
During the phone call customers are told to press one and are sent to another extension. What they don't know is a crook is on the other end asking for their social security number, bank account number, even pin.
Brad Barnes with Air Force Academy Federal Credit Union says, "We have had people respond unfortunately and we're shouldering you know, a lot of those losses and you know, it's a loss for us, but it's a loss of time for the member."
Remember this... banks and credit unions will never call and ask for your personal information unless you originate the call.
If you get a suspicious message call your bank or credit union first. Crooks will always come up with new and clever practices. Common sense will help you stay one step ahead of them.
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