Getting Around the No Call List

Your phone rings and you're asked to take a survey. The next thing you know... someone's trying to schedule an appointment for you to take a look at a high dollar vacuum cleaner.
But hang on a minute. If you're on the No Call List... you shouldn't be getting this call, at all.
Teri Beckelheimer keeps getting calls every 75 days from C & K Distributing.
She says, "They assured me they are going to take me off the list. Obviously they do for awhile, the phone calls quit for two to three months... and then it starts up again."
Beckelheimer says she knows the rules. The only ones allowed to call her are companies she already does business with, charities, and political groups.
Since she works from home she's tired of the repeat calls.
Beckelheimer adds, "They may not be scamming people for money, but it is an annoyance. They are getting around the law so I feel they're not on the up and up."
Teri asked for our help... So we visited the company located near Platte and North Murray in Colorado Springs.
While waiting to speak to the supervisor... we couldn't help but overhear the survey. It ends with a pitch to demonstrate their product, the S.K.I., Silver King International in your home.
The supervisor who didn't want her name or face used... couldn't explain why Teri's getting calls.
I asked the supervisor, "Do you normally call people on the Do Not Call List?" She replied, "No, we don't. We do work off of screened lists that should, should not have numbers on there.... that are on the Do Not Call List." I then asked, "Where do you get your lists from?" She said, "Well, that information you'd have to get from the owner. I'm not sure of that myself."
I asked for the owner, Clint Brown to call me and even followed up with phone calls, but never heard back.
The Silver King may be a great vacuum, but I'm told employees can't use "the survey excuse" to get around calling those on the No Call List.
The Colorado Attorney General's office says if you're bothered by such calls, report them. I'm told it takes at least three complaints to the office about a company... before investigators will take action. Teri's filed her complaint... she hoping others will be proactive, too.


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  • by Jillian Location: Colorado Springs on Mar 13, 2009 at 03:23 PM
    I chuckled when I saw Friday's business on Call and Expert Week - Betty, please do your homework. This firm has an F rating with the local BBB. As a homeowner preparing to spruce up my landscaping this summer, I've been checking references and would no more call these people for advice than I would give them $$$ to perform work at my home.
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