An excited mother-to-be and a beaming bride are now seeing red when it comes to Target.
They signed up with the store's baby and bridal registries, but are now stuck with duplicate gifts... which can't be exchanged or returned.
One received 3 blenders. The other got four baby bouncers. They believe Target failed to update their registries leading friends and family to purchase the same item multiple times.
Bride Renee Wilson says, "As a consumer there's nothing that I can do about it... I'm stuck with these items."
Mother-to-be Leea DiPentino adds, "I feel like I brought Target a lot of money by registering with them in the first place. So I feel like... well,this is the thanks I get kind of thing, you know."
Wilson and DiPentino says their Target shopping days are over.
They believe Target needs to change its' return policy.
The 4-month old rule means without receipts customers with gifts which are more than 20-dollars... can't return or exchange them.
Customers are allowed to return or exchange a total of 2 items a year without a receipt... BUT they must be less than 20-dollars.
A Target spokesman told me the move was made to cut down on the number of fraudulent returns.
The return policy's spelled out on the back of receipts, in stores, and online, but the $20 threshold amount isn't.
DiPentino says, "It did leave me in the position of having to go back to my friends and say... hey, can you find the receipt and take it back please."
Wilson says, "Had I known that the policy would've been like this... I never would've encouraged my family and friends to go to Target and purchase things."
A Target spokesman says with 1,600 stores nationwide the chain must have a consistent policy.
The bottom line... keep all store receipts... and if you have any questions... ask before you buy.
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