Eddie Sabatini has a good watchdog, but nothing could protect her when crooks somehow told Social Security she wanted to change banks.
She's supposed to get a direct deposit every month, but October's check never came.
On top of that Social Security told her that she's the one who requested the change--that Eddie had asked for her money to be sent to GE Money Bank instead.
Eddie says she's never heard of GE Money Bank. She believes crooks found a way to divert her cash and rob the system.
Eddie explains, "I mean it's terrible what they're doing. Whoever did that got the check."
Eddie visited the Social Security office here on North Academy, and workers changed back her bank deposit information.
They also made sure another check was issued to her three weeks later.
Eddie was told by Social Security employees that others across the country were victims too.
Eddie remarks, "She said it was just rampant."
An online search does show others complaining of a breach just like Eddie's with Social Security funds going to a GE Money Bank account or being put on a GE Money Bank debit card.
GE Money Bank's fraud department called Eddie and explained it's investigating.
It warned her that her information had been compromised.
Social Security wouldn't comment and directed me to the U.S. Treasury Department.
I talked with three officials with the U.S. Treasury Department.
They explained they can't talk about Eddie's case, but a letter confirms they're investigating where her money went.
They say they still believe direct deposit is the safest way for Uncle Sam to deliver money to Social Security recipients. In fact, 90 percent of people get their funds that way.
To be on the safe side, I'm told those who collect Social Security via direct deposit should call or visit their local office to make sure the agency has their correct banking information.
I'm told recipients can also ask Social Security to list a relative on their account, so if any changes are ever made, that designated person is notified as well.