Utilitiy Company Warns of Scammers

By: Rick Montanez Email
By: Rick Montanez Email

A new scam in Colorado Springs involves crooks making phone calls, trying to steal your money by claiming to be a local utility company.

A Springs business owner says she was nearly a victim of the scam. She got a call from someone claiming to be from Colorado Springs Utilities. The caller said that her payment was never processed, and she was asked to give the caller her credit card information.

The woman became suspicious, however, because of the type of information they said they needed. She did not give away any of her account numbers. CSU confirmed her suspicions, and said in a collections situation none of its workers would ever ask for banking information over the phone.

"If it's an unsolicited call and someone is trying to get your credit card information or social security or any kind of personal information [the customer] should not feel obligated,” said CSU spokesperson Steve Berry. “In fact, they should probably hang up the phone."

If a utility payment is delinquent, CSU said there are a few steps that will be taken to get the payment from the customer. The steps include sending out letters, placing door hangers at the home or business, and phone calls. Again, CSU will not ask for your credit or debit card numbers during those calls.


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Comments are posted from viewers like you and do not always reflect the views of this station.
  • by Carol Location: Local on Aug 8, 2010 at 10:04 PM
    Burt is correct! Also, if somebody is dumb enough to give out info over the phone then they asked for everything they get! No common sense! Anonymous, yes, it does take away from the POOR babies that probably don't live within their means because everybody pays for keeping them afloat!
  • by burt Location: downtown cs on Aug 8, 2010 at 05:03 PM
    The utilities here in the springs is the biggest scam of all! Colorado Springs Utilities are the real crooks!
  • by Anonymous on Aug 8, 2010 at 05:39 AM
    Funny how they care on that cause it takes away from them. If there is a water main break then they could care less and they expect you to still pay for it.
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