Hotel Scam On BBB's Top Ten List

The Better Business Bureau has come out a list of the top ten scams from 2011, and one of them may surprise you.

Even though crooks still try to get you with sweepstakes scams and fake job offers, you may not have heard about this scam aimed at stealing your identity and credit card information from people staying in hotels.

In fact, some hotels are now posting warning signs in their lobbies about this scam.

The BBB says it works this way:

-You get a call in your hotel room in the middle of the night.
-The person claims to be the front desk clerk, saying their computer's crashed and they need to get your credit card number again.
-Sleepy victims wind up grabbing their cards and reading off the number to the crook on the other end.

The best advice to protect yourself is to is to hang up and call the front desk clerk yourself.

For a list of the other scams that made the list, check out the Better Business Bureau website.


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  • by Stan Location: Park Central Hotel on Jan 15, 2012 at 10:32 PM
    This JUST happened to me in Manhattan at Park Central Hotel! 1:00 AM on Monday Jan 15, 2012. No comp'd room for me tho. :(
  • by sally Location: ny on Jan 10, 2012 at 03:18 PM
    We just had this happen in Manhattan over the weekend. Luckily my husband had the presence of mind to refuse to give any info...they didn't even know his name! Complaining at the front desk the next morning resulted in a fully comped room from the hotel.
  • by jazzcat on Jan 9, 2012 at 07:13 PM
    @Mayor Ryan: There's a reason the scammers call people and wake them up. They're more likely to act without thinking after being stirred from a deep sleep. You're either completely clueless or have been scammed numerous times in the past and are simply angry about it. At any rate, kudos on going straight to jerk mode.
  • by Bradley Location: GoG on Jan 9, 2012 at 04:56 PM
    Way to just leave us hanging with the list there.
  • by Mayor Ryan on Jan 9, 2012 at 04:46 PM
    lol anyone that falls for this probably deserves it. If you lack common sense, you may be entered into the darwin awards.
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