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Computer Virus Scammers (Betty Sexton)

Remember the days when the word, "virus" was only linked to some infection making the rounds? Now it's important to safeguard your computers from hackers who unleash viruses. But cybercrooks are scaring folks into thinking they need to pay them to protect their computers. Don't fall for their offers. They're scams.

Thanks to Patty for telling us about a phone call she got from New York.

She says a woman who spoke broken English called to warn her about a number of computer viruses.

The woman who claimed to be with V-Tech Solutions said she knew Patty was a Windows user. She offered to give Patty an online code so her company could work on her computer.

Patty declined and hung up, which is the right thing to do.

If you get a cold call, ignore it. Microsoft has warned of scammers who want to take remote control of your computer.

Microsoft says once crooks gain access to it, they'll then try to demonstrate so-called problems and try to convince you to pay a service fee to fix them.

Crooks reportedly will then try to get you to buy a one-year computer maintenance subscription.

Microsoft says this scam was a huge problem in Australia and conned a number of people.

Microsoft says don't be fooled.

Yes, you should have anti-virus software, but responding to crooks only makes your computer more vulnerable and your credit card, too.

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